Last updated: January 2025
Safehaus is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or make a purchase.
1. INFORMATION WE COLLECT
When you visit our website or place an order we may collect the following information:
— Name and contact details including email address and phone number
— Billing and shipping address
— Payment information — processed securely and not stored by Safehaus
— Order history and purchase details
— IP address and browser information for website analytics
— Communications you send to us including emails and contact form submissions
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
— Process and fulfil your orders
— Communicate with you about your orders and enquiries
— Send you order confirmations and shipping updates
— Manage your trade account if applicable
— Improve our website and customer experience
— Comply with our legal obligations
3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information to third parties. We may share your information with:
— Shipping and courier providers to fulfil your delivery
— Payment processors to handle your transaction securely
— Email service providers to send order communications
— Analytics providers to help us improve our website
All third parties we work with are required to handle your information securely and in accordance with Australian privacy law.
We take reasonable steps to protect your personal information from unauthorised access, disclosure or misuse. Our website uses SSL encryption to protect data transmitted between your browser and our server.
— Access the personal information we hold about you
— Request correction of inaccurate information
— Request deletion of your personal information subject to legal requirements
— Opt out of marketing communications at any time
To exercise any of these rights please contact us at info@safehausppe.com.au.
Our website uses cookies to improve your browsing experience and to collect anonymous analytics data. You can disable cookies in your browser settings however this may affect the functionality of our website.
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
For any privacy related enquiries please contact us at:
Email: info@safehausppe.com.au
Website: www.safehaus.com.au/pages/contact
We aim to respond to all privacy enquiries within 5 business days.
